State Farm® Insurance Agent Sam Rumbles

"Update: new staff, new review. Came back to State Farm a few months ago through this office. The agent tried to convince me we had a conversation that never would have happened. I can forgive human error but deceit is another level. It’s just not a good look at all.

Sam’s office is great, his staff is super helpful, friendly and respectful. Highly recommend this guy as he’s an excellent communicator and will do his utmost to ensure you get the best rate he can offer for what you need, and he will try always to make sure you’re not paying for things you don’t need."

"Sam was polite, knowledgeable, efficient patient all excellent qualities when dealing with the public these are examples of standards we’ve come to expect from State Farm"

"Customer service at its finest!!!"

"Awesome service!! Has been a total blessing to work with this company. Made the switch so easy and stress free!!"

"Great to work with!"

"I love telling people, I have a go to guy at State Farm named Jordan. Very friendly, understanding, patient, and knowledgeable. Never rushed out pushy. I appreciate all the help and thank you so much for being here for me."

"Sam, Jordan, Leeland, and Stacy truly care about people. My experiences in the local office have been top-notch across the board!"

"Sam Rumbles and staff are discourteous. I will skip the detail, but a word to the wise: You will likely be sorry if you deal with this agent."

"Sam is an excellent insurance agent, he took his time with us, is very knowledgeable, and we feel very confident in his ability to take care of all of our insurance needs! Hats off to Sam!"

"Sam was extremely personable and thorough when explaining coverage and options. I had originally just had my home insured through State Farm, but will be saving almost half with more coverage by switching. Definitely recommend!"

"Incredible service"

"Sam is the most helpful insurance agent I've ever had! Ive genuinely never had an agent that makes me feel like im going to be taken care of if I have any issues. I even got a call from him personally to make sure everything was going good. 10 out of 10 recommend."

"Very professional sales team who care about their clients"

"I typically work with Jordan but while he is out of office I have worked with Sam as well and they are both fantastic examples of how State Farm should operate. I don’t live in Alpena (Gaylord resident) but still use this office due to their dedication. During the most recent ice storm in northern Michigan, it was as if I had Jordan on speed dial and we would talk for up to an hour almost every week. He supported answering hundreds of questions and took the time to explain each answer in Layman's terms for me to better understand. He uploaded pictures and quotes on my behalf and checked in on status or provided updates as soon as he had answers. Outside of my recent communication about home insurance/disaster support, Jordan found additional car discounts and thought critically on how to save me money in terms of bundling. The level of support that I have received from this office is by far the highest quality from an insurance provider I have ever worked with. If you have insurance needs and are second guessing your provider, call Jordan and Sam! Thanks for being my local insurance office and in all honesty “being a good neighbor!”"

"Always easy to get in touch with and super nice to work with! I always go to them!!"

"Leeland is wonderful to work with!!! I use to have insurance with state farm years ago & he called me out of the blue to tell me they just had rate drops. So he put together a quote for me & is literally helping me save $319 A MONTH, from what I was paying through progressive. I highly recommend Leeland to anyone! He has a great sense of humor & is great to work with 😊"

"Sam and all the staff at state farm are the greatest in the world to me, out of alm the different insurance companies I have used throughout the years these guys have been the best, when you call you get to talk to a real person and they are very prompt and professional at getting things answered or done for you, I would highly recommend Sam and state farm to anyone who is looking for vehical or motorcycle and renters insurance or any other type of insurance you may be looking for, hands down you can't beat the price or professionalism you get with Sam and the crew."

"Sam and his staff are great!! They go beyond expectations to help with everything insurance related . If I could give higher than a five star review I definitely would!! Give them a call you won't regret it . . . I promise!!"

"Always ready to help and to clearly explain all options."

"Leeland Smith was fantastic! He helped me review my auto/renters policy through my current insurance company and saved me a considerable amount of money. Yes...I switched to Sam Rumbles- State Farm Agency. Highly recommend!!!"

"They are always willing to help me and are happy to do so. Highly recommend."

"Appreciate all this team does to provide the best service and rates for me and my needs! Always quick to answer a call/email and give me answers right away!"

"Everyone at In the office is amazing and very helpful every time I have a question or need They will get the answer for me as soon as they’ve got it very great experiences"

"I have been with State Farm in Alpena for 13 years now for both my car and house coverage. I couldn't ask for better service, more respect, or anything anywhere else! ☺️"

"Everyone is very helpful, friendly, and go above and beyond for me. I would recommend them to anyone and everyone. Best service for insurance I have ever had."